Inmate Account Deposits

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There are four ways to deposit funds to Inmate Accounts using TouchPay. Please note that fees apply for using this service:

By telephone

  • To make a deposit via telephone, please call toll free 1-866-355-9593.

Online using TouchPay

At select retail locations

By Cash Kiosks, located at the jails

  • Deposits to inmate accounts are made using TouchPay Systems  
    cash kiosks located at each jail facility

  • You can place money on an inmate’s account using the inmate’s  
    name or booking number

  • Cash Kiosks accept deposits by cash money, VISA, and MasterCard

  • Deposited funds are available for the inmate’s use after verification  
    (usually within one hour)

TouchPay Systems Cash Kiosks are located at: District I substation (1840 South Lewis Street, Mesa, AZ 85210) and at the below Jail Facilities.

[Located within the Intake, Transfer, and Release (ITR) Facility]

Inmate capacity: 512 inmates

Security classification of inmates housed: : Unclassified – temporary holding facility.

Square Footage: Approximately 67,000 

Built In: 2020

Unique Features:

  • The facility replaced the Central Intake processing center that was located at the 4th Avenue Jail in downtown Phoenix.

  • Designed for short-term stay (72 hours or less, but up to 5 days)

  • Acts as buffer between ITR and other facilities, minimizing transport of detainees

  • Operates under Strategic Inmate Management model, which utilizes direct supervision of detainees as well as better management of inmate behavior. This shift focuses on the assumption most inmates in the jail system will comply with rules and regulations by staff utilizing positive reinforcement, communication, accountability, and mutual respect. It incorporates a system of inmate orientation, emphasizing expectations of appropriate inmate behavior and consequences for not meeting them.

    • Detention Officers are the sole authority in the housing units they supervise and are to remain in their assigned unit throughout the shift, maintaining the maximum level of supervision and presence.

    • Officers interact continuously with inmates to become familiar with the risks they present, their needs, and their behavior patterns.

    • Officers manage inmate behavior through positive motivational techniques and by holding inmates accountable.

    • Contributes to a safe, secure, and clean jail environment while providing an opportunity to positively engage the inmate population in activities.

  • Ultimately, this facility helps support efforts to reduce recidivism by minimizing stressors or movement between facilities, time incarcerated, and creating a cleaner, safer environment.

  • Enables the Maricopa County Sheriff’s Office to quickly provide housing to inmates going through the intake booking process at ITR.

  • Each housing unit is equipped with a medical exam room. This allows most medical services to be completed from within the housing unit.

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